• Welcome to Our store Quesec Rides
  • Call Us: +91-704-346-4986

Shipping Policy


  • Delivery Provider: We use Delhivery Courier Services for shipping our products.
  • Shipping Time: Orders are typically processed within accourding to your state. Once shipped, please allow 3-7 business days for delivery depending on your location.
  • Shipping Charges: Shipping charges are calculated based on the weight of the package and the delivery location. You can view the shipping charges at checkout before making your purchase.
  • Tracking: Once your order is shipped, you will receive a tracking number via email to track your package's delivery status.

Return and Replacement Policy

7-Day Replacement Policy: If you receive a defective or damaged product, you have 7 days from the date of delivery to request a replacement. Please contact our customer service team immediately to initiate the replacement process.


Conditions for Replacement:
  • The product must be unused and in its original packaging.
  • Proof of purchase, such as order confirmation or receipt, is required for replacement.
  • Any accessories or freebies that came with the product must also be returned.

Return Process:
  • Contact our customer service team via email or phone to initiate the return process.
  • Our team will provide you with a return authorization and instructions on how to return the product.
  • Once we receive the returned product and verify its condition, we will initiate the replacement process.

Non-Returnable Items:

Certain items are not eligible for return or replacement, including:

  • Products that have been used or damaged by the customer.
  • Customized or personalized items.
  • Products without original packaging or missing accessories.

Refunds: If a replacement is not available or if you prefer a refund, we will issue a refund to the original payment method used for the purchase within 7-10 business days of receiving the returned product.

Return Shipping: Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.

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